Within one business day, including a first view on feasibility if you have attached dimensions.

Yes. Tell us which model numbers you want and the courier account you prefer, and we will quote the shipment.

For catalogue pieces, minimums are set per item and confirmed at quotation. For custom tooling, the minimum is agreed against the tooling investment.

We ship from Hebei and pack to the destination. Tell us the market and we will confirm the documentation we can supply.

Moulded plant fibre: agricultural residue is cleaned, refined in water and pressed under heat. No plastic coating is glued on, and the range is PFAS- and BPA-free.

Hot-hold to 100 °C and freezer-safe to -18 °C, so one piece can move from the freezer to the steamer and the display case.

126 catalogued pieces across 6 collections, each with weight and size recorded in the 2026 catalogue. Open any piece on the product page for its full specification.

Yes — half the catalogue started as somebody’s sketch. Send a drawing or a physical sample; drawing review takes about 7 days and tooling typically about 30 days.

Yes — the works are in Hebei, China, and visits are by arrangement. Pulping, moulding, curing and packing all sit in the same building.